General Terms of Use

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1. Scope of Application

These Terms of Use (hereinafter “ToU”) apply to the access, use, consultation, and all operations on the website www.epilia.be (hereinafter the “Site”) by the user (hereinafter the “User”). By accessing the Site, the User confirms having read and fully accepted these ToU without reservation.

The Site is owned and managed by the company LASER LIFE, a private limited company under Belgian law, with its registered office at Tervurenlaan 3, 1040 Etterbeek, Belgium, registered in the Crossroads Bank for Enterprises under number 0642.717.644, VAT number BE 0642.717.644, email address: , hereinafter referred to as “Laser Life”.

2. Use of the Site

The Site, its content, and addresses are managed by Laser Life. It is hosted by SAS OVH, VAT: FR22 424761419, with servers located in the European Union, and is accessible without any guarantees. Despite all the care taken in the construction of the Site, Laser Life cannot guarantee and cannot be held responsible for damages caused by, among other things, an interruption, defect, or error in the features offered by the Site or in the information provided, delays in operations or transmissions, general interruptions in the operation of the Site, a computer virus or other similar technical issues, network failure, or any other reason related to the use of the Site or its content.

Laser Life independently manages the content of the Site. Therefore, without prior notice to the User, Laser Life may suspend or cancel access to the Site or any part of it, modify the information available on the Site, or alter the Site’s presentation, structure, and sections.

The User accesses and uses the Site and any linked sites at their own risk. The User agrees not to perform or omit actions that could, directly or indirectly, hinder the use of the Site, copy, alter, modify, interfere with the Site, its use, or its content, or use the Site for illegal purposes, for purposes prohibited by these ToU, or in a way that infringes the rights of Laser Life. The User shall refrain from any action that could compromise the security or integrity of the Site.

3. Privacy Policy

The Privacy Policy aims to fully and transparently inform the User about how Laser Life processes personal data. The Site uses SSL encryption for security. However, the User acknowledges that the Internet is not entirely secure, and Laser Life cannot guarantee complete protection of personal data transmitted by the User.

Laser Life ensures that the collection and use of the User’s personal data on the Site comply with European and Belgian regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation – GDPR).

4. Cookies and Consent

The Site uses cookies to improve the User’s experience and analyze Site usage. A consent banner, provided by Sirdata via AB Consent, is implemented to collect the User’s consent regarding cookie usage. The User can manage their cookie preferences at any time and withdraw consent using the tools available on the Site. For more information about our cookie usage and management, the User is invited to consult our Cookie Policy.

5. Intellectual Property

The content of the Site, including but not limited to texts, images, graphics, logos, icons, software, and any other material, is protected by intellectual property rights owned by Laser Life or its partners. Any use, reproduction, distribution, modification, or dissemination of this content without the prior written consent of Laser Life is strictly prohibited and may result in legal action.

6. Liability

Laser Life cannot be held liable for any direct or indirect damages resulting from the use or inability to use the Site, including damages caused by viruses or any other technologically harmful material that may infect the User’s computer equipment. Laser Life does not guarantee that the Site will be available without interruption or that its content will be free from errors or omissions.

7. Links to Third-Party Websites

The Site may contain links to third-party websites that are not under the control of Laser Life. Laser Life assumes no responsibility for the content of these third-party websites and cannot be held liable for any damages or losses resulting from the use of such websites. The inclusion of these links does not imply any endorsement or recommendation by Laser Life.

8. Modification of the ToU

Laser Life reserves the right to modify these ToU at any time. Changes will take effect upon their publication on the Site.

La 1ère consultation chez Epilia est GRATUITE et sans engagement.

Pourquoi est-elle importante ?
Il s’agit d’un rendez-vous informatif vous permettant de tout savoir sur l’épilation au laser.
L’assistante laseriste vérifie si toutes les conditions sont réunies chez vous pour le bon fonctionnement du laser (type de peau, type et couleur du poil, âge, soucis hormonaux, …).

Il est indispensable de réaliser une première consultation avant tout début de traitement chez Epilia.

The initial consultation at Epilia is FREE OF CHARGE and without obligation.

Why is this so important?
The initial consultation is an information session that allows you to find out everything you need to know about laser hair removal.
The Laser Technician will check whether you meet all the conditions to ensure the laser works optimally (skin type, hair colour, age, any hormonal concerns, etc.).

It is essential that the initial consultation is carried out before commencing treatment at Epilia.